Healthcare

A Next Generation Data Solution Delivers $750,000 Savings in Infrastructure and Reconciliation Costs

About the Client

Created a Digital Inspection Platform for ARInspect that offers a robust suite of technology solutions that combine out-of-the-box features with flexible configuration options to make the most advanced testing kit for insights, inspections, assessments, and enforcement.

The Challenge

Based on DXFactor and ARInspect team’s collaborative research of the United States’ inspection market:

  • There are extreme inefficiencies in scheduling inspections, accessing historical data, and communication between regulated entities and field inspectors.
  • Enforcement divisions are asked to do more with less; with little to no modernization, problems for compliance teams are growing.
  • Inspections are performed with little to no modernization resulting in inspectors spending 40% time in pre/post audit tasks when they could be out in the field.
  • Many inspections are still done with pen and paper, putting an undue burden on inspectors to organize and ensure the accuracy of their handwritten results.
  • Audit locations are selected randomly, without considering efficient travel routes, impacting the inspector’s productivity and effectiveness.
  • With around 3,000 sites for each inspector and without data driven prioritization/scheduling, critical violations are getting undetected.

What We Did

  • Process Automation
  • Data Analytics
  • Cloud Services
  • Artificial Intelligence
  • Augmented Reality
  • Machine Learning
  • Enterprise Mobile Application Development
  • Process Automation
  • Artificial Intelligence
  • Machine Learning
  • Data Analytics
  • Augmented Reality
  • Enterprise Mobile Application Development
  • Cloud Services

The Solution

DXFactor, with its proven expertise in product development, artificial intelligence, and data science, helped ARInspect build the most complex and meaningful compliance inspection platforms available today in the market in a matter of three months.

Below are the specific features developed to meet compliance, monitoring, and enforcement needs.

Real-Time Data Access – Developed a mobile application for inspectors to have full access to case files in real-time in the field to avoid audit delays. The app maximizes the inspector’s time in the field by eliminating all previously done tasks – for example, taking pictures or measuring areas, etc.

Risk Identification and Prioritization – We cross-pollinated inspection agencies’ data with a unique mixture of external data and passed it to Machine Learning models for risk-based priority scoring so managers can prioritize and schedule inspections based on risk scores.

Scheduling Flexibility – A cloud-based web portal enables administrators, managers, and supervisors to plan assignments, adjust schedule changes, run reports, and perform inspection reviews.

Process Automation – Automated the process of creating inspection reports and enforcement documents. Moreover, inspectors can share reports and recommendations with audited entities to clear up any misunderstandings from past inspections.

Direct Line for Citizens – With the regulated citizens portal facility, owners can see all of their previous inspections and enforcement actions along with following up on their compliance issues. The communication portal becomes a single point of communication between inspectors and citizens, eliminating the burden of emails, paper correspondences, voicemails, etc.

Results & Outcomes

State-of-the-art inspection platform combines out-of-the-box features with flexible configuration options for different compliance use cases to create the most advanced platform for government enforcement and inspections.

15%

increase in discovering high-risk violators with the cross-pollination of data.

50%

increase in workers in field time by automating pre and post-inspection processes.

20%

improvement in tracking lost revenue thanks to increased inspection rate.

25%

reduction in inspection backlog because of lesser follow-up visits.

$750,000

savings with the hybrid development team based in the USA and India.

ARInspect

secured contracts with New Jersey’s Department of Environmental Protection and The Puerto Rican Government.